Town of Wendell - Hurricane Florence Update and Contact Info for services provided in our community [9/14/18; 2 PM]

This week all Town of Wendell staff assisted in preparing facilities, vehicles and equipment ahead of Hurricane Florence.  

With Hurricane Florence upon, we may experience high winds, localized flooding and power outages.  The North Carolina State Highway Patrol is urging drivers to stay off the roads.  If you are on the road, be safe, do not go around the barricades, and if there is water across the road “Turn Around - Don’t Drown!”  

With teamwork, the Town of Wendell readied for Hurricane Florence.  Staff, equipment and vehicles will deploy as soon as it is safe to be out to help!  Town of Wendell Public Works will cut and push downed trees to the side of the streets to ensure a passable road network.  The primary focus will be opening Wendell Boulevard and Wendell Falls Parkway followed by streets leading to public services – police, fire, EMS and Town of Wendell facilities.    

Town of Wendell is sharing the following contact information for services used by many in our community:  

For an emergency, dial 9-1-1.  

Town of Wendell Openings & Closings:

Police and Public Works are on standby to respond to problems caused by Hurricane Florence. 

Town Hall and Wendell Community Center closed at 5 PM Thursday and will remain closed through the weekend.  The Wendell Community Center may re-open Monday, Sept 17th, conditions permitting. 

Shelters and Wake County:

If you are in need of non-emergency information relating to shelters or fulfillment of special needs, you may contact the Wake County Emergency Operations Center at 919-856-7044.   And, you may receive information about resources related to Hurricane Florence at 2-1-1

Wake County offices are closed Friday, September 14, 2018.  This includes libraries, parks, solid waste facilities Human Services client services and others:

Wake County Public School System:

Wake County Public Schools will be closed Thursday, Sept 13 and Friday, Sept 14:

Duke-Energy outage reporting and status updates:

At any time, customers can report power outages by:

  • Visiting on a desktop computer or mobile device
  • Texting OUT to 57801 (standard text and data charges may apply)
  • Calling the automated outage reporting system at 800.769.3766 for Duke Energy customers and 800.419.6356 for Duke Energy Progress customers

For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy). 

City of Raleigh Public Utilities:

In the event of a loss of water, please call 919-996-3245 and select option #1 to report the outage.

For utility payments, residents may pay their account by phone at 919-996-3245 or via the City of Raleigh’s website at: 

Waste Industries:

For the safety of the communities and the drivers, Waste Industries has suspended pick up on Friday, September 14th and is on one-day delay.  Service for Town of Wendell is anticipated next week on Tuesday, September 18th, conditions permitting.  Customers may visit the Waste Industries website for information at:  If you are unable to access the online information, you may dial 919-662-7100for an automated message on office closure and route suspensions.   

Go Triangle:

Transit agencies suspended bus service starting Thursday afternoon, all day Friday.  Riders may sign up for alerts and check service notices at Riders also are encouraged to download the TransLoc Rider app. For additional questions or if you can’t access the online information, call our GoTransit Regional Information Center at 919-485-7433. Find other tips and information at