Pay Your Water Bill
Water and sewer is provided to Wendell residents by the City of Raleigh.
City of Raleigh utility payments can be made at Wendell Town Hall, Zebulon Town Hall, Knightdale Town Hall, or any other location that accepts City of Raleigh water payments.
Payments can be made by cash, check, money order, credit, or debit cards for utility bills. You can also pay your bill using Visa, Mastercard, American Express, or Discover cards over the phone at 919-996-3245 or on the City of Raleigh website.
Citizens can walk in to Town Hall to pay their water bill. The hours are Monday through Friday from 8:00 am to 5:00 pm.
If you have a question about your bill, please call the City of Raleigh Customer Care and Billing at 919-996-3245. Customer Service Representatives are available Monday through Friday between the hours of 7:30 am and 6:00 pm. Effective July 1, 2019, the City of Raleigh Customer Care and Billing Call Center's hours will be as follows:
Monday, Tuesday, Wednesday - 8:00 am to 5:30 pm
Thursday - 9:00 am to 5:30 pm
Friday - 8:00 am to 5:30 pm
If you are having problems with your utility service, please call the City of Raleigh Customer Care and Billing at 919-996-3245 (24/7).