Water and Sewer

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As of October 2, 2006, water and sewer utilities are being handled by the City of Raleigh. Below are the numbers to call:

Meters, water

 

Billing, reading, new accounts

919-890-3245

Installation

919-996-2742

Repair

919-996-2742

After 4 p.m. weekdays, weekends & holidays

919-829-1930

Water--Sewer

 

Billing

919-890-3245

Broken hydrants--water leaks

919-996-2737

Connection

919-890-3245

Water--sewer emergencies

 

Weekdays

919-996-2737

After hours, weekends, and holidays

919-829-1930

For your convenience, a drive-up utility payment drop box has been installed at Town Hall at 15 E. Fourth Street and payments are still being accepted at the Wendell Town Hall. However, all questions concerning billing, new accounts, water leaks and other water and sewer utilities issues should be directed to the numbers indicated.

House numbers 3" in height are required to be posted under a light, visible from the street before utilities will be connected.

 2012 Drinking Water Quality Report (English)

2012 Drinking Water Quality Report (Spanish)

Water Rate Increase

At its June 14, 2011 meeting, the Wendell Board of Commissioners voted unanimously to increase the town's water rates (as of July 1, 2010) by 9.5% as well as the Development Fees.  The fee increase was necessary due to water and sewer revenues not meeting projections as a result of several factors, including conservation measures, failure to meet anticipated population projections, the unanticipated increase in Raleigh's rates and the increased cost of maintaining the existing utility system. The Town Board is continuing to be proactive in working with the City of Raleigh to circumvent problems in the years to come. The Town Board hopes addressing the issue quickly will help prevent the institution of a rate surcharge on Wendell customers by the City of Raleigh in the future.

 

My Raleigh Subscriptions

Receive water and sewer emergency notifications by email and text alerts. Sign up for MyRaleighSubscriptions by visiting www.raleighnc.gov and click on MyRaleighSubscriptions. Raleigh is asking their water and sewer customers to sign up specifically for the Public Utilities Emergency Notifications which include alerts regarding Boil Water Advisories and Notices, Sanitary Sewer Spills & Overflows, and Water Conservation Stage changes.